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The Climate Action Card ™ program (“Program”) is a rewards program offered
by T for Trees International Inc. (“TFTI”, “our”, “we” and “us”) under these terms and conditions
(“Terms and Conditions”) available through participating retail locations and websites operating
under the Olala Fashions and more and Green Energy International Inc. banners (“Participating
Stores”), and certain other locations or third party Program participants designated by
TFTI in its sole discretion from time to time (“Program Participants”). Participating
Stores to be announced as we sign them up, please see website for updates. The Program gives you the
opportunity to earn and redeem Climate Action Card ™ credits and rewards at Participating Stores or with
Program Participants that offer earning and redemption.
To find out if a store location or website is a Participating Store, and for a list of Program
Participants, please access our FAQ page online at www.climateactioncard.org or
www.climateactioncard.com. The list of Participating Stores and Program Participants may change from
time to time.
These Terms and Conditions replace any other terms and conditions that we may have provided to you and
govern your participation as a member in the Program. By participating in the Program, you (or your
parent or legal guardian on your behalf, as the case may be), accept and agree to these Terms and
Conditions, including as they may be amended from time to time.
Membership is free and you do not need to buy anything to open a Climate Action
Card ™ account (“Account”). To participate, you must be a Canadian, European and USA resident, 14
years of age or older, and must obtain the consent of your parent or legal guardian if you are under the
age of majority in the province/state or territory in which you reside, and such consent is a
requirement in the jurisdiction of your residence. Program membership is not available to corporations,
businesses, charities, partnerships, enterprises or anyone other than an individual, unless written
approval is received in advance from TFTI in its sole discretion.
To participate in the Program, you will need a Program device, such as a key tag, a plastic card, a
mobile card available by downloading the Climate Action Card ™ app, or any other device or
technology that we may deem appropriate from time to time (each, a “Card”). To take advantage of
personalized offers, you must load those offers onto your Account online, which can be accessed at
www.climateactioncard.org / www.climateactioncard.commor through the Climate Action Card™ app, or any
other means that we may devise from time to time. In order to create an Account online, or to download
the Climate Action Card™ app, visit www.climateactioncard.org / www.climateactioncard.com or visit your
applicable app store. The methods for participating in the Program may change from time to time.
There are several ways to earn Climate Action Card™ points, as set out
below.
a. Personalized Offers: In order to receive personalized Climate Action Card™ points offers, load
your offers onto your Account online, and shop at a Participating Store or with Program Participants for
the items featured in the offers OR complete a transaction described in an offer (for example, purchase
more than a certain value of eligible items on a specific date to earn a specific number of Climate
Action Card™ points). If you do not load your personalized offers before you pay for your purchases, you
will not be eligible to receive any Climate Action Card™ points for such personalized offers. For more
information as to how offers are personalized, please refer to our Privacy Policy at
www.climateactioncard.org or www.climateactioncard.com.
b. Promotional Offers: From time to time, Climate Action Card™ points may be awarded to all
Program members on the purchase of certain products or on achieving predetermined purchase amounts. You
may use your Card to take advantage of these offers, including those advertised in-store or through
flyers, without having to load such offers onto your Account prior to completing the purchase.
c. Eligible Purchases at Participating Stores: Climate Action Card™ credits will be awarded at
the rate of 10 CAC™ points for each full dollar spent on each separate purchase of eligible products at
participating stores, banner locations and websites. Climate Action Card™ points will be calculated with
reference to the purchase price of eligible products, less applicable discounts and taxes as shown on
each purchase receipt.
You are required to present your Card prior to payment in order to receive Climate Action Card™ points.
Climate Action Card™ points will not be granted on previously-completed purchases where a valid Card was
not presented prior to payment.
Climate Action Card™ points, offers and other services and programs are offered by us, or other Program
Participants, and may be offered to all Program members or any group of the Program members, as decided
by us. Any offer may be time limited, and may contain additional terms and conditions, which will apply
in addition to these Terms and Conditions. Each offer is only valid once, unless expressly stated
otherwise in the terms of the offer. We may limit quantities of products on which a single Program
member may earn Climate Action Card™ points. For example, we may make an offer of additional Climate
Action Card™ points on the purchase of a particular product, and state that a Program member may only
earn Climate Action Card™ points for a single purchase of that product, or for a purchase of any other
number we specify. Without limiting our right to cancel your account in accordance with these Terms and
Conditions, if you earn Climate Action Card™ points in a manner not permitted by these Terms and
Conditions, we may deem, in our sole discretion, any such Climate Action Card™ points to be invalid and
cancel them, which will result in the removal of such Climate Action Card™ points from your Account.
To “redeem” means to use your Climate Action Card™credits to pay, or partially
pay, for eligible purchases by using your Card at the point of sale in Participating Stores or with
Program Participants that offer redemption, following the instructions provided by the cashier, the
point-of-sale terminal or other payment processing device. You can redeem the Climate Action Card™
points you earn for eligible purchases (see section 7 below for exclusions), or for any other purposes
of which we may advise you from time to time.
Climate Action Card™ points have no cash value and are not exchangeable for cash. Except as permitted
from time to time by TFTI, Climate Action Card ™ points cannot be assigned, exchanged, purchased or
given by gift. Climate Action Card™ points cannot be sold, traded, bartered, rented or otherwise
disposed of. Climate Action Card™ points are void if sold for cash or any other consideration.
You must redeem a minimum of 10,000 Climate Action Card™ points at a time, which are worth $10 in
rewards at Participating Stores but not at certain Program Participants. If you want to redeem more than
10,000 Climate Action Card™ points at one time, you must redeem them in increments of 10,000 CAC™
points, each increment being worth $10 in rewards at Participating Stores but not at certain Program
Participants. The value of Climate Action Card™ points redeemed for purchases at Program Participants
that offer redemption will be stated in redemption offers of the Program Participant. There may be
additional terms and conditions that accompany such offers. Please refer to the Program Participants’
offer details.
For example, if the amount of your purchase eligible for redemption at a Participating Store is $37, you
can redeem 30,000 Climate Action Card™ points, and then pay the remaining $7 in cash or with an
acceptable payment method. Alternatively, where permitted at the Participating Store point of sale, you
can redeem 40,000 Climate Action Card™ points, in which case the reduction off the purchase price will
be $37 and the difference between the $40 maximum reward and the $37 reward (i.e., $3) will be
forfeited. The number of points eligible for redemption is limited to the next closest 10,000 point
threshold above the eligible purchase amount. For example, you would not be allowed to redeem 50,000
Climate Action Card™ points for a purchase of $37. We may change the minimum redemption amount or
redemption increments at any time, in accordance with these Terms and Conditions. You may not be able to
redeem Climate Action Card™ points for the payment of taxes at certain Participating Stores and Program
Participants.
The maximum value of Climate Action Card™ points that you can redeem in one transaction is $50.00, or
such higher amount as may be set by us from time to time.
On occasion, we, or others acting with our permission, including Program Participants, may offer you
redemption offers in certain stores or websites, or for particular products or services, such as an
increase in the value of Climate Action Card™ points or a lower minimum redemption amount. There may be
additional applicable terms and conditions that accompany such offers.
Climate Action Card™ points do not expire. However, we reserve the right to close your Account without
notice if you do not earn or redeem any Climate Action Card™ points at least once every 2 years, do not
have an open Carbon Credit Xchange Payment Product that is registered to your Account, or for any reason
set out in these Terms and Conditions. You can contact us to request the reinstatement of the value of
your Climate Action Card™ points at the time your Account was closed, to be issued in a new Account that
belongs to you.
Occasionally, through specified offers provided by Participating Stores or
Program Participants, or in accordance with the terms of use for a specified Product, additional
rewards, prizes or benefits may be awarded for using your Card (including the specified Product), or for
being a Program member. Any such offer may be time limited, and there may be additional applicable terms
and conditions that apply to the offer.
Examples of rewards, prizes, or benefits that may be offered include instant savings, dollars off
coupons, product offers, personalized pricing, and services offered by Participating Stores or Program
Participants.
Program Participants may provide you with different earning and redemption offers. There may be
additional terms and conditions that accompany such offers. Please refer to the Program Participants’
offer details.
When you use a Product (i.e., any account, payment card, device or technology
that is issued under thebrand that is eligible to participate in the Program) to pay for eligible
purchases or to complete a qualifying transaction, you are eligible to earn Climate Action Card™ points
at the earning rates set out in the information you received with the Product you hold. All Climate
Action Card™ points earned in connection with a Product are awarded to the primary cardholder’s Account.
Eligible purchases, transactions, and earning rates for any Product may change from time to time in
accordance with the applicable terms and conditions, subject to any required notice from the issuer of
your Product. For more information, including the earning rates and rounding rules related to Climate
Action Card™ points calculations when using a Product, refer to www.climateactioncard.org /
www.climateactioncard.com under the “Legal Stuff” section.
You can also earn Climate Action Card™ points when you use a Product to pay for products or other
purchases offered to all Program members, including those advertised online, in-store or through
flyers.
If you registered your Product for the Program online, you may also earn additional CAC™ points for
personalized offers as described in section 3 “Earning Climate Action Cards™ Points”.
Your ability to earn or redeem Climate Action Cards™ points with a Product may be limited in accordance
with the terms and conditions applicable to your Product. For instance, if your access to credit has
been revoked, you may not be able to earn or redeem Climate Action Card™ points with your
Product.
If you only use a Product to participate in the Program, and you close all of your Product accounts, you
will lose access to the Program and any remaining CAC™ points in your Account may be forfeited. If your
CAC Product accounts are in good standing when they are closed, then you will have up to 45 days from
the date that your last CAC Product is closed to:
• redeem your accumulated CAC™ points, or
• continue to participate in the Program, by creating an Account using your CAC Product information (if
you do not already have an Account) then add a new Card to your Account.
If you have not redeemed your CAC™ points or added a new Card to your Account by the end of the 15-day
period, you will no longer be able to access your Account and any remaining CAC™ points in your Account
may be forfeited. See section 4 about how you may reinstate any forfeited CAC™ points after your Account
is closed.
CAC™ points cannot be earned or redeemed for any of the following: (i) the
purchase of tobacco, lottery tickets, or alcohol, (ii) deposits (e.g., a water bottle deposit, as it is
not a purchase), (iii) gift cards, prepaid card products and wireless or long distance phone cards, (iv)
transit tickets and passes, event tickets and post office transactions; (v) passport photos, (vi) cash
back, (vii) gifts with purchases, (viii) delivery charges (where applicable), (ix) purchases made
through non-participating licensed merchants located within or adjacent to Participating Stores or
Program Participants, (x) any other products or services that may not legally be offered in connection
with the Program, including pharmacy-related transactions in certain provinces (see below for more
information about pharmacy-related transactions), or (xi) any other products or services that we may
specify from time to time or where prohibited by law. The Program may permit you from time to time to
earn or redeem CAC™ points in certain jurisdictions for some of the products and services listed above
on a time-limited, promotional basis or otherwise, where permitted by law.
The laws applicable to the earning and redeeming of CAC™ points on prescription, medication and other
pharmacy or health care-related products and services vary in each province. Other limitations may be
imposed by prescription plans. Please see your pharmacy at a Participating Store to learn whether CAC™
points can be earned or redeemed on these types of products and services and whether any limitations or
restrictions apply.
CAC™ points are not earned on the portion of a transaction that is being paid for by redeeming CAC™
points. CAC™ points you earn upon making a purchase cannot be redeemed for that purchase and can only be
redeemed for a subsequent eligible purchase.
The above exclusions on the earning of CAC™ points may not apply to CAC™ points earned through the use
of a CAC Product. Please see the information you received with CAC Product for more details.
In any one transaction, CAC™ points may only be earned on a single Card and may
only be credited to a single Account. While you may not earn the same CAC™ points multiple times in one
transaction, some transactions may allow you to earn CAC™ points in multiple ways. For example, when you
use yourCAC Product to purchase an item for which you have loaded a personalized offer, you will receive
the CAC™ points featured in the offer as well as CAC™ points for using your CAC Product.
CAC™ points may also be redeemed for purchases made through delivery services by Participating Stores
provided that you inform the store at the time when the delivery order is placed that you wish to redeem
a specified number of CAC™ points and provide the store with your Card number. You may be asked to
present your Card to the driver for validation at the time of delivery.
If you return a purchase, your Account balance may be reduced by the number of CAC™ points earned for
that purchase at our sole discretion. If a refund or correction is applied to your Account, your Account
balance will be adjusted up or down by the number of CAC™ points related to the refund or correction, as
applicable, and your Account balance may become negative. Upon the return or exchange of purchases
earned through the redemption of CAC™ points at Participating Stores and Program Participants, all
redeemed CAC™ points will be forfeited and the member will receive the value of the returned product in
the form of a gift card.
Our records of the number of CAC™ points earned, redeemed or deducted are deemed accurate. If you have a
concern regarding your Account balance, you must contact us and provide relevant evidence within 15 days
from the relevant transaction date to report any discrepancy. If we do not hear from you within 15 days,
it means you agree with us about those CAC™ points.
The number of CAC™ points displayed on your receipt at a Participating Store, or on any website, email,
mobile app or by any other method, may not reflect your current CAC™ points balance according to our
records. To the extent permitted by law, we accept no liability for any errors in the CAC™ points
balance displayed on any website, email, mobile app or other method. If any CAC™ points are awarded to
your Account in error, we reserve the right to deduct the number of CAC™ points awarded in error at any
time and without notice to you. We are not obligated to honour a request to CAC™ points added to an
Account in error. CAC™ points will not be awarded if in our reasonable opinion the products purchased
will be used for resale or commercial use and any CAC™ points awarded on such purchases will be
forfeited. We reserve the right to limit CAC™ points awarded with respect to any offer to reasonable
household quantities. If a Program member was awarded CAC™ points for an offer in which a member
purchased product in excess of reasonable household quantities, the CAC™ points awarded as a result of
that offer may be forfeited without prior notice.
We are not responsible for any errors that may occur in the sending or loading of offers or if there is
a delay in sending or loading offers. We are not obligated to honour a request to earn or redeem CAC™
points that were not earned or redeemed due to an error or delay in the sending or loading of
offers.
If your Card is lost or stolen, contact us to turn off redemption capabilities for that Card. You are
responsible for all redemptions on your Account, including any redemptions made on your Account before
you turn off redemption capabilities on a Card that was lost or stolen, and all redemptions made on your
Account as a result of unauthorized access to your Account, such as due to a failure to safeguard your
password.
At the sole discretion of TFTI, you may be permitted to transfer your CAC™ points to another Program
member. Upon the death of a Program member, the member’s Account will be closed and any CAC™ points in
the Account will be forfeited. CAC™ points are not divisible in the case of divorce or equalization of
family property.
Should you choose to close your Account, you will have 15 days to redeem any CAC™ points accumulated in
your Account. Any CAC™ points not redeemed after 15 days from the closure of your Account will be
forfeited and removed from your Account.
A “Household” is a group of Program members having a personal or family
relationship that agree to pool their CAC™ points into a single balance for the purposes of both earning
and redemption.
A CAC™ member can invite any friend or family member to join their Household by logging into their
online CAC™ account and following the prescribed steps. A maximum of 5 (five) CAC™ members may be part
of a single Household. In order to join a CAC™ member’s Household, an individual must have or create an
online CAC™ account and agree to join the Household. You can only be part of one Household at a
time.
When you join a Household, all of the CAC™ points in your Account are pooled with the points of all
members of the Household. Any member of a Household may, at their sole discretion, redeem any or all of
the CAC™ points that are held by members of that Household, including points that were earned by other
members of the Household. Each Household member is solely responsible for discussing the redemption of
CAC™ points with the other Household members. We accept no liability for any losses suffered by a
Household member as a result of another Household member’s redemption of CAC™ points.
When a member of a Household redeems CAC™ points, points will be deducted from each Household member’s
Account in proportion to their points balance. A Household member can use their online CAC™ account to
view the total balance of CAC™ points that are available to Household members, as well as a history of
point transactions, which may include total points earned, device used in transaction, location of
transaction, date of transaction, total value of transaction, and offers for which points were redeemed
or earned by Household members.
Once you invite someone and they accept your invitation to join a Household, that person cannot be
removed from the Household. No member of a Household can remove any other member from the Household. At
any point, you are free to leave the Household by logging into your online CAC™ account and following
the prescribed steps. If you decide to leave the Household, you will receive the points that remain in
your Account as of the time that you leave. Once you’ve left a Household, you are free to join or form
another Household, or continue using your Account as an individual.
If a Household member’s Account is suspended for any reason, the Accounts of all members of the
Household will also be suspended. If for any reason you have problems with your Account, please contact
us.
The T for Trees International Inc. (“TFTI”) Privacy Policy (the “Privacy Policy”) applies to the Program, and is available at www.climateactioncard.com or upon request. This Privacy Policy may be amended from time to time in accordance with its terms. By agreeing to these Terms and Conditions, you are also agreeing to the terms of the Privacy Policy and you undertake to review those terms, as such may be amended from time to time.
If you reside outside of Quebec:
We reserve the right to restrict, suspend or otherwise change any aspect, term or condition of the
Program. We may modify all or one or more parts of these Terms and Conditions at any time, including,
without limitation, the following elements:
• The eligibility conditions for participating in the Program,
• The manner in which a Program member participates in the Program,
• The manner and rate at which CAC™ points are earned, and
• The manner and rate at which CAC™ points are redeemed.
In the event the Terms and Conditions, or any aspect of the Program, is restricted, suspended or
changed, we will provide you advance notice by posting the amended Terms and Conditions online at
www.climateactioncard.com, and by sending you notice using your email or mailing address. Your continued
participation in the Program following such notice will constitute your consent to any amendments to
these Terms and Conditions, or any other aspect of the Program. In the event that the amendment entails
an increase in your obligations or a reduction in our obligations and you do not agree to such
amendment, you may close your Account and cancel your participation in the Program without cost or
penalty. You will then have 15 days to redeem any CAC™ points in your Account. Any CAC™ points that are
not redeemed after 15 days will be forfeited. See section 4 about how you may reinstate any forfeited
CAC™ points after your Account is closed.
If you reside in Quebec:
We reserve the right to restrict, suspend or otherwise change any aspect, term or condition of the
Program. We may modify all or one or more parts of these Terms and Conditions at any time, including,
without limitation, the following elements:
• The eligibility conditions for participating in the Program,
• The manner in which a Program member participates in the Program,
• The manner and rate at which CAC™ points are earned, and
• The manner and rate at which CAC™ points are redeemed.
In the event the Terms and Conditions, or any aspect of the Program is restricted, suspended or changed,
we will provide you notice at least 60 days before the amendment comes into effect. Such notice will be
provided by posting the amended Terms and Conditions online at www.climateactioncard.com, by sending you
written notice using your email or mailing address (if you have provided us with such an address), and
setting out the new clause, or the amended clause and how it read formerly, and the date on which the
change will come into effect. Upon receipt of such notice, and if the amendment entails an increase in
your obligations or a reduction in our obligations, you may refuse the amendment and rescind or cancel
your participation in the Program without cost, penalty or cancellation indemnity, by sending us notice
to that effect no later than 30 days after the amendment comes into force, at the address or email
address indicated in the notice. You will then have 15 days to redeem any CAC™ points in your Account.
Any CAC™ points that are not redeemed after 15 days will be forfeited. See section 4 about how you may
reinstate any forfeited CAC™ points after your Account is closed.
If you do not exercise your right to rescind or cancel your participation in the Program by sending us
notice no later than 30 days after the amendment comes into force, your continued participation in the
Program at any time after such 30-day delay has expired will constitute your consent to be bound by the
amendment.
By participating in any aspect of the Program, you (and your parent or legal
guardian on your behalf, as the case may be) agree to be bound by these Terms and Conditions. These
Terms and Conditions may be amended from time to time and you should check www.climateactioncard.com
regularly for any updates.
Unauthorized reproduction of any Card is prohibited and can result in legal prosecution. All Cards
belong to us and may be revoked at any time at our sole discretion.
You are responsible for protecting and keeping secure your Account and Cards on your Account and any
password or security questions used in connection with your Account and Cards.
We reserve the right to terminate the Program, or any part of it, at any time on 15 days prior written
notice (to be provided at Participating Stores, on our websites, or through other communications to
Program members, including via email). If the Program is terminated, you will have up to 15 days after
the effective termination date to redeem any CAC™ points in your Account. After the expiry of the 15-day
period, any CAC™ points that have not been redeemed will be forfeited.
We reserve the right to sell or transfer all or part of the Program to a related company or to a third
party, to merge with another entity or to engage in any form of corporate, reorganization or financing
transaction. In addition, the manner in which the Program is provided to you and the organizations
providing offers in connection with the Program may change. Please refer to our Privacy Policy at
www.climateactioncard.com for details as to how your personal information would be handled in such
cases.
If any of the information you were required to submit when you registered for the Program changes (such
as your name, mailing address, email address or phone number), you must let us know immediately and give
us your current information. We are not responsible if we cannot contact you because you have not given
us current, accurate information.
We reserve the right to refuse to allow you or any person you seek to add to your Account to join the
Program for any reason in our sole discretion, including for not meeting the eligibility requirements or
for having a membership cancelled previously.
We may, at any time, suspend or cancel your participation in the Program, if, in our view, you have
abused any Program privilege, failed to follow these Terms and Conditions, or made any misrepresentation
to us or to any entity associated with or participating in the Program. In the event that your
participation in the Program is cancelled, all accumulated CAC™ points in your Account may also be
forfeited and removed from your Account.
To the extent permitted by law, by participating in the Program, you (and your parent or legal guardian
on your behalf, as the case may be) agree to release and discharge us, our subsidiaries, TFTI, and each
of TFTI’s other subsidiaries and its parent company, and any other third party that may from time to
time participate in the Program (whether as a participant or in an administrative, operational or other
capacity), and our, and each of their respective officers, directors, agents, representatives,
successors and assigns, from any loss, liability, claim, demand, damage or expense asserted by any
person or entity relating in any way to the Program, your participation in the Program or the redemption
and use/misuse of any item obtained through the redemption of CAC™ points or otherwise in connection
with the Program.
We reserve the right to withdraw or temporarily change or suspend all or part of the Program in any way,
in the event of a material error, omission, technical problem, computer virus or bugs, tampering,
unauthorized intervention, fraud, technical failure or any other cause beyond our reasonable control
that interferes with the proper conduct of any aspect of the Program as set out in these Terms and
Conditions. Any attempt to deliberately damage any website or to undermine the legitimate operation of
the Program in any way (as we may determine in our sole discretion) could be a violation of criminal or
civil laws and should such an attempt be made, we reserve the right to seek remedies and damages to the
fullest extent permitted by law.
Our failure to exercise any of our rights, powers or remedies in these Terms and Conditions or at law,
or any delay in doing so, does not constitute a waiver of those rights, powers or remedies. The single
or partial exercise of a right, power or remedy does not prevent its subsequent exercise or the exercise
of any right, power or remedy.
Words in the singular form shall be construed to include the plural and vice versa, unless the context
otherwise requires, and the word “including” means “including but not limited to”. Any dollar amounts
referenced in connection with the Program or these Terms and Conditions are referenced in Canadian
dollars.
Each of the provisions contained in these Terms and Conditions is distinct and severable and a
declaration of invalidity or unenforceability of any such provision or part thereof by a court of
competent jurisdiction will not affect the validity or enforceability of any other provision of these
Terms and Conditions.
These Terms and Conditions are governed by the laws of the province of Ontario
and the federal laws applicable in Ontario, without reference to conflict of laws provisions. However,
in respect of residents of Quebec, these Terms and Conditions are governed by the laws of the Province
of Quebec and the federal laws applicable in Quebec.
NOTE: THE FOLLOWING PARAGRAPH DOES NOT APPLY IN THE PROVINCE OF QUEBEC.
You agree that the sole and exclusive forum and remedy for any and all disputes and claims that cannot
be resolved informally and that relate in any way to or arise out of the Program, shall be final and
binding arbitration, except to the extent that you have in any manner infringed upon or violated or
threatened to infringe upon or violate any intellectual property right of TFTI, its affiliates or
subsidiaries or any third party, or any privacy or publicity rights, in which case you acknowledge that
arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be
sought by TFTI, its affiliates or subsidiaries or the applicable third parties.
If you have any questions about the Program, please go online at
www.climateactioncard.com or call 1 800 XXX-XXXX.
The cac™ program is provided by T FOR TREES INTERNATIONAL Inc.
Trademarks used under license.